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Privacy Policy

DoctorMind

Acceptance of Terms

By accessing and using DoctorMind, you agree to comply with this Privacy Policy ("Privacy Policy").

If you do not agree with this Privacy Policy, please do not access or use our services.

Changes to Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Any updates will take effect immediately upon publication.

Continued use of the service after such updates implies acceptance of the revised terms.

General

DoctorMind is committed to protecting user privacy.

We do not sell, rent, or exchange any user personal data with third parties under any circumstances.

Your trust and privacy are fundamental to our mission of providing AI-assisted medical information responsibly and ethically.

Use and Security

DoctorMind may process limited technical and analytical information to understand how users interact with the platform and help us improve our models, security systems, and service quality.

This information may include, under certain conditions:

  • User input and output data (to evaluate performance and accuracy).
  • Country or region of access.

Such information may be processed or temporarily retained under secure conditions and solely for legitimate purposes such as:

  • Improving the accuracy and reliability of DoctorMind AI responses.
  • Maintaining system integrity, security, and protection against abuse.
  • Supporting ongoing research and product improvement.

DoctorMind does not permanently store or publicly disclose user-generated content, unless explicitly requested by the user themselves (for example, saving conversation history or reports).

All data processing is conducted in accordance with applicable privacy and data protection regulations, following strict security standards and minimal retention policies.

Payment Data and Billing Information

When purchasing a subscription or accessing paid features, DoctorMind may collect limited payment information, such as:

  • Credit or debit card details.
  • Billing address.

All payment processing is handled by external providers (e.g., Stripe, PayPal, Binance Pay, etc.) in compliance with industry security standards (PCI-DSS).

DoctorMind does not store sensitive financial data on its own servers.

Cookies

DoctorMind may use cookies to:

  • Maintain user sessions and authentication tokens (to avoid repeated logins).
  • Remember user preferences (such as language, theme, or subscription type).

Cookie usage is optional and can be disabled from browser settings.

However, doing so may limit some platform functionalities.

Third-Party Information

DoctorMind may use third-party authentication and analytics tools, such as Google Login, Apple Login, or other verified services, to facilitate secure access.

When using these options, certain basic information (such as name, email, or profile photo) may be shared with us to create or manage your account securely.

DoctorMind complies with the policies and security standards of these external providers.

Children's Privacy

Users under 15 years of age are prohibited from using DoctorMind.

We do not knowingly collect or retain personal data from users under this age.

If you are a parent, guardian, or tutor and believe your child has provided personal information, please contact us using the information below and we will delete the data immediately.

If we become aware of such a case, we will take reasonable measures to delete the information immediately.

Contact

If you have questions, requests, or concerns about this Privacy Policy, you can contact us at:

privacy@doctormind.io

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DoctorMind

Your medical artificial intelligence assistant with verified sources. Transforming medical practice with cutting-edge technology.

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Legal notice: DoctorMind does not replace professional medical judgment. It is a support assistant that provides evidence-based information. Always consult with a qualified healthcare professional for diagnoses and medical treatments.